FAQ

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OTR Capital Offers Quick, Easy and Reliable Factoring
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Questions Regarding Our Services?

How do I get started?

You can fill out our online application, call us at 770-882-0124 or email sales@otrcapital.com.

What if I am currently factoring with another company?

 Not a problem! We will work with your current factoring company to provide an easy transition of your open receivables while communicating with you throughout the entire process.

How can I approve my customer’s credit?

Simply call in the office anytime between 8 AM and 8 PM (Eastern time) -or- current clients can login using our portal.

How much does factoring cost?

Our low flat rates vary based upon each company’s load volume.

Do you have a fuel card?

We partner with EFS for our fuel cards. The cards provide you with discounts at the pump as well as access to our fuel advances, though we can also issue comchecks.

Do I have to factor all my invoices?

No! You can pick and choose what loads you want to factor. You are not required to factor all of your bills through OTR Capital.

What is recourse vs. non-recourse?

Recourse programs charge back your loads at a certain point, usually at 60 or 90, days if the broker doesn’t pay us on the invoice. You are responsible for buying the bill back from the broker at this point. With non-recourse programs your rate remains the same whether it takes 30 or 90 days to receive payment. You don’t have to worry about paying back a bill if a broker goes out of business.  We offer both recourse and non-recourse programs.

Is there a start up fee?

No! It is free to get set up with our services!

Do you run personal credit checks?

We do not run personal credit. We are more concerned with the customer’s credit.

Need help with insurance or finding loads?

 We have strategic partnerships with Marquee Insurance Group and Nolan Transportation Group.

How long is the set up process?

As soon as you fill out our application, we can work quickly to have you factoring loads the same day!